Contact us

Got a question?

We'd love to hear from you!

Send us an email using the contact form below, and we'll get back to you shortly;

Call us on 1300 884 233; or

Save yourself a call by taking a look at our frequently asked questions.

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We listen to children and young people

We want children and young people’s opinions and feedback to be the centre of UNICEF Australia’s work for children. We welcome and encourage their comments, questions or complaints about UNICEF and our work.

Please fill out our contact form below and we will get back to you as soon as possible.

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So we can direct it to the correct department, please indicate the nature of your enquiry:
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Postal address:
PO Box 488
Queen Victoria Building, NSW 1230

Office address:
Level 19, 320 Pitt Street
Sydney, NSW 2000
The UNICEF Australia office is open weekdays, 9am - 5.30pm EST.

General enquiries:		Donations:
Phone:	(02) 9261 2811	Phone:	1300 884 233
Fax:	(02) 9261 2844	Fax:	1300 780 522
Email:	unicef@unicef.org.au	Via the web:	unicef.org.au/donate

Media:

Charlotte Glennie: (Emergencies)	(02) 8917 3244 / 0420 407 886 / cglennie@unicef.org.au
Nicole Lawrence: (Fundraising, Brand)	0419 748 624 / nlawrence@unicef.org.au
Brinsley Marlay: (Policy, Programs)	0403 604 182 / bmarlay@unicef.org.au
More information:	unicef.org.au/media

A few extra things to note:

UNICEF Australia welcomes your feedback, and takes complaints seriously. You can provide feedback or make a complaint using the contact form above. However if your complaint is of a more serious nature, please refer to our Complaints Policy & Procedures which may assist you in lodging your complaint. You'll find more information on our Accountability & Governance practices here.
Unfortunately we can't yet facilitate updating supporter details via our website. Although we hope to provide this service in the future, for now the easiest way to update your details is to call our Supporter Relations team on 1300 884 233 or use the contact form above.
Quite often we mistakenly receive enquiries from people confusing us for UNHCR - the UN Refugee Agency. You can find them at unhcr.org.au.