If you would like to cancel your Global Parent donations, please provide your full name, supporter ID (if you know it), phone number and mailing address in a letter or email to:
Email: [email protected]
Mail: PO Box 488, Queen Victoria Building, NSW 1230
Fax: (02) 9261 2844
Or call our Sydney-based Supporter Relations Team on 1300 134 071.
On receipt, your recurring donation will be cancelled from the following month. Donations are debited on the 15th of each month and files are prepared and sent to the bank on the 11th. As such, for written notification received after the 11th, your next donation may be debited before it can be cancelled.
Please note, you have the option to pause your monthly donation for a few months, for example if your financial situation has changed temporarily. To do this, please contact our Supporter Relations Team on the number above and advise them of how long you’d like to put your monthly donations on hold.